Privacy Policy
Last updated: 7 June 2026
This Privacy Policy explains how VOUCHER MARKETPLACE LTD ("we", "us"), the operator of Aurum Studio, collects and processes your personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data controller
VOUCHER MARKETPLACE LTD, 196 High Road, N22 8HH London, UK (Company Number 17218574). Contact: kontakt@exko.de.
2. Data we collect
We process: account data (email, display name), authentication data, billing and credit transaction records, the prompts you submit and images you generate, and technical data such as log and usage information.
3. How we use your data
We use your data to provide and operate the Service, manage your account and subscription, process payments, send transactional emails (e.g. welcome, billing, and usage report emails), prevent abuse, and comply with legal obligations.
4. Legal bases
We rely on the performance of our contract with you (Art. 6(1)(b) GDPR), our legitimate interests in operating and securing the Service (Art. 6(1)(f)), your consent where required (Art. 6(1)(a)), and compliance with legal obligations (Art. 6(1)(c)).
5. Processors & third parties
We use trusted service providers to operate the Service, including cloud hosting and database infrastructure, payment processing, AI model inference, and email delivery. These providers process data on our behalf under appropriate agreements and safeguards.
6. Data retention
We retain your data for as long as your account is active and as required to comply with legal, accounting, and reporting obligations. You may request deletion of your account at any time.
7. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent. You also have the right to lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office / ICO).
8. Data security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
9. Contact
For any privacy request, email us at kontakt@exko.de.